Customer Services and Administration Assistant
Are you organised, customer-focused and looking for a varied role where no two days are the same? We're seeking a Customer Services & Administration Assistant to provide first-class support to our customers and colleagues, helping to deliver efficient housing services through excellent administration, communication and customer care. This is an exciting opportunity to join a friendly team and make a positive difference to the lives of our tenants every day.
Closing Date: 29/09/2026
job details...
This varied role combines frontline customer service with a wide range of administrative responsibilities, supporting housing management, repairs and maintenance, customer engagement and day-to-day office operations. The successful candidate will play a key role in delivering excellent customer experiences, liaising with tenants, contractors and colleagues, monitoring customer satisfaction, maintaining accurate records and ensuring services run efficiently.
Based at our office in Workington, this is a full-time position (35 hours per week, Monday to Friday) offering a current salary of £28,795 per annum. We're looking for someone with excellent communication and organisational skills, a strong customer focus and experience of working in a busy customer service and administrative environment.
For further details of how to apply, please download the Recruitment Pack and refer to page 3 - Key Dates & Application Process.
Published on 15/09/2026
