Listen
Tenant portal
Login / Register
How are we doing?
Tell us about your experience
Home
Your home
Get involved and make a difference
Customer Panel
Customer Panel Meeting Minutes
Customer Panel April 2022 Minutes
Customer Panel August 2022 Minutes
Customer Panel December 2022 Minutes
Customer Panel March 2023 Minutes
Customer Panel May 2023 Minutes
Customer Panel Sept 2023 Minutes 3
Customer Panel Nov 2023 Minutes
Customer Panel Nov 2023 Minutes
Customer Panel May 2024 Minutes
Our calendar of events 2023
Plans to improve the energy efficiency of Westfield homes
Money, Benefit and Wellbeing Advice
Help for Households
Energy Saving Tips Sheet
Winter Warmth Funding 1
Energy Cost Saving Information Sheet
Independant Financial Support And Energy Advise Sheet 1
Winter Advice Leaflet For Families With Babies Ccc
StepChange. Free and impartial Debt Advice
Money Helper. Free & impartial help with money
Your documents
Paying your rent
Rent arrears
Struggling To Pay Your Rent Advise Sheet
Your account statement
Repairs and maintenance
Your repairs history
Responsibilities and rechargeable repairs
Report a repair
Advice sheets
Adaptations
How can we help prevent fires in housing? (zurich.co.uk)
Planned Maintenance and Improvements
Decent Home standard
What to do if you smell gas
Damp & Mould
Gas servicing
Safety Works
Anti-social behaviour
A Guide to Anti-Social Behaviour
Reporting anti-social behaviour
Your rights & responsibilities
Complaints
Complaints Performance And Service Improvement 2023-24
Code Self Assessment Form 2024
Complaints Policy
Let us know if you are happy
Let us know if you are unhappy
Make a Complaint
Complaints form (tenant)
Complaints form (non-tenant)
Housing Ombudsman Service
Tenancy Guide
Ending your tenancy
Mutual exchange interest form
Find a home
Application form
Our Allocations process
Other housing options
Threatened with homelessness
Our homes
Our Housing Register information
Mutual exchanges
Transfers
Our Development programme
Development Update May 2024 1
Access To Homes Policy February 2023
About us
Our history
Our board
Board structure
The role of the board
Become a member
Annual general meeting
Board membership and remuneration policy
Board area
Our staff
Our performance
Privacy
Our policies and other key documents
Our Development programme
Development Update May 2024 1 1
Jobs
News
Contact us
Pay your rent
Home
Find a home
About us
Jobs
Contact us
Our news
Transfer form
your page content goes here...
Your home
Get involved and make a difference
Customer Panel
Customer Panel Meeting Minutes
Customer Panel April 2022 Minutes
Customer Panel August 2022 Minutes
Customer Panel December 2022 Minutes
Customer Panel March 2023 Minutes
Customer Panel May 2023 Minutes
Customer Panel Sept 2023 Minutes 3
Customer Panel Nov 2023 Minutes
Customer Panel Nov 2023 Minutes
Customer Panel May 2024 Minutes
Our calendar of events 2023
Plans to improve the energy efficiency of Westfield homes
Money, Benefit and Wellbeing Advice
Help for Households
Energy Saving Tips Sheet
Winter Warmth Funding 1
Energy Cost Saving Information Sheet
Independant Financial Support And Energy Advise Sheet 1
Winter Advice Leaflet For Families With Babies Ccc
StepChange. Free and impartial Debt Advice
Money Helper. Free & impartial help with money
Your documents
Paying your rent
Rent arrears
Struggling To Pay Your Rent Advise Sheet
Your account statement
Repairs and maintenance
Your repairs history
Responsibilities and rechargeable repairs
Report a repair
Advice sheets
Adaptations
How can we help prevent fires in housing? (zurich.co.uk)
Planned Maintenance and Improvements
Decent Home standard
What to do if you smell gas
Damp & Mould
Gas servicing
Safety Works
Anti-social behaviour
A Guide to Anti-Social Behaviour
Reporting anti-social behaviour
Your rights & responsibilities
Complaints
Complaints Performance And Service Improvement 2023-24
Code Self Assessment Form 2024
Complaints Policy
Let us know if you are happy
Let us know if you are unhappy
Make a Complaint
Complaints form (tenant)
Complaints form (non-tenant)
Housing Ombudsman Service
Tenancy Guide
Ending your tenancy
Mutual exchange interest form