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Westfield Housing Association

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      • Are You Insured My Home 120824 1
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      • Development Update May 2024 1 1
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Our policies and other key documents

Governance policies

Title File Size
Governance Policy March 2026 780KB
Board Membership Remuneration Policy August 2025 263KB
Shareholding Membership Policy Procedure February 2026 326KB

Operational polices

Title File Size
Complaints Policy May 2026 4MB
Complaints Performance And Service Improvement 2025 26 2MB
Complaints Self Assessment 2026 9MB
Domestic Heating Policy May 2026 338KB
Damp And Condensation Policy December 2025 321KB
Fire Safety Policy February 2026 341KB
Mutual Exchange Policy 98KB
Eviction Policy And Procedure 245KB
Access To Homes Policy February 2025 274KB
Tenancy Fraud Policy November 2022 202KB
Anti Social Behaviour Policy Procedure 209KB
Equality Diversity Inclusion Policy August 2024 199KB
Customer Engagement Strategy 2025 2028 322KB
Safeguarding Policy November 2025 351KB
Data Protection Policy February 2026 422KB
Asset Management Strategy May 2026 834KB
Development Strategy May 2026 476KB

Other key documents

Title Added On File Size
TSM 2025 Tue, 17 Jun 2025 5MB
WHA Annual Accounts 2024 25 Fri, 26 Sep 2025 13MB
Annual Report 2024 2025 Wed, 01 Oct 2025 9MB

About us

  • Our history
  • Our board
    • Board structure
    • The role of the board
    • Board area
  • Our staff
  • Our performance
  • Privacy
  • Our policies and other key documents
  • Our Development programme
    • Development Update May 2024 1 1

Westfield Housing Association
Minto Centre
Nilsson Drive
Westfield
Workington
CA14 5BD

  • T. 01900 602906
  • E. enquiries@westfieldha.org.uk
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