Get involved and make a difference

 

​We value our customers insights and local expertise, and we understand that nobody knows more about what’s best for a community than the people who form it. We're grateful to those customers who already do so much to help us understand the things we can do to make a difference in their lives. If you'd like to join them, there are lots of ways you can get involved:

  • Newsletters: we send out regular newsletters that provide updates and what's going on at WHA and explain how you can get involved.
  • Tell us your views on the service you've had from us, good or bad, by using the feedback buttons on the home page of our website.
  • Take part in surveys. From time to time we invite customers to take part in a survey. It's entirely up to you whether you participate, but we listen carefully to all the responses we get, and use them to make decisions about our work. 
  • Become a Customer Panel member. These customers serve as a local link to Westfield Housing for their area and a representative for their neighbours. They also review key areas of our work. If you want to be a strong voice for change, get in touch and get involved.  Take a look on our Customer Panel page to see minutes of their meetings. 
  • Become a Residents Group member. This is a group of local people who meet to discuss and act on local issues. 
  • Digital Group - Our Digital Group means you can review our policies & procedures, take a look at our performance, review organisational documents, letting us have your thoughts on improvement, all from the comfort of your own home. 

Westfield Housing are a member of TPAS, The tenant Engagement Experts.  Working in partnership with TPAS we are able to offer training to do any of these roles. 

TPAS - Tenant engagement experts

TPAS are a not-for-profit organisation who promote, support and champion tenant involvement. WHA are members of TPAS which means our tenant groups can access the TPAS website and their tenant engagement resources for free.

TPAS run training and events throughout the year - you can find out what’s on here: TPAS Training and Events. If there are any events you wish to attend where there is a charge to take part, please contact us and we can see if its something we can fund for you.

- If any of these group sounds like something you would be interested in.  Please contact us to see how we can help. 

Your home