Get involved and make a difference

​We value our customers insights and local expertise, and we understand that nobody knows more about what’s best for a community than the people who form it. We're grateful to those customers who already do so much to help us understand the things we can do to make a difference in their lives. If you'd like to join them, there are lots of ways you can get involved:

• Newsletters: we send out regular newsletters that provide updates and what's going on at WHA and explain how you can get involved.
• Tell us your views on the service you've had from us, good or bad, by using the feedback buttons on the home page of our website.
• Take part in surveys. From time to time we invite customers to take part in a survey. It's entirely up to you whether you participate, but we listen carefully to all the responses we get, and use them to make decisions about our work. 
• Become a Customer Panel member. These customers serve as a local link to Westfield Housing for their area and a representative for their neighbours. They also review key areas of our work. If you want to be a strong voice for change, get in touch and get involved.  Take a look on our Customer Panel page to see minutes of their meetings. 
• Become a Residents Group member. This is a group of local people who meet to discuss and act on local issues. 
• Digital Group - Our Digital Group means you can review our policies & procedures, take a look at our performance, review organisational documents, letting us have your thoughts on improvement, all from the comfort of your own home. 

We are a member of Tpas, The tenant Engagement Experts.  Working in partnership with Tpas we are able to offer training to do any of these roles. 

- If any of these group sounds like something you would be interested in.  Please contact us to see how we can help.