New Gas Servicing & Maintenance Contract
Following a tender process in late March/April Sure Maintenance have been appointed as our new Gas Servicing and Maintenance contractor. The new 3- year contract commences on Monday 19th July 2021. Under the contract Sure will carry out all annual gas and solid fuel servicing’s, gas responsive repairs (both in and out of hours) and some heating system replacement/installation works. From Monday 19th July, tenants can report any gas repairs (heating/hot water issues) direct to Sure – the number is a freephone number - 0800 0316578. This number can also be used for emergency out of hours gas repairs. We are confident that Sure will provide our tenants with an excellent service and ensure their homes are safe. If you have any queries, please do not hesitate to contact us. Please note – Only Gas appliances (boilers and fires) are included in the contract not electric heating (storage / panel heaters etc). Therefore if you have electric only heating, please continue to ring our main Office number 01900 602906 to report these repairs and they will be logged to our electrical contractor.