Customer Survey Prize Draw 2021
During November and December, we will be carrying out a survey of all tenants. The purpose of this survey is:
To update the information we hold on tenants, including contact details, household details, and other information relevant to your tenancy and the services we provide
To ask your views on your home, your neighbourhood and the services we provide
The survey will be a postal survey carried out on our behalf by a company called Acuity. You will receive a form in the post (sent by Acuity) which we are asking you to complete and return to Acuity. Acuity will process all returned forms and provide us with the updated information. If completing the form would be difficult Accuity will be able to assist you with this.
Where forms have not been returned follow up telephone calls will be made by Accuity with a view to completing the form over the phone.
The information provided is important and will help us to deliver a better service. We would very much appreciate you completing the survey. All information provided will remain strictly confidential.
ALL COMPLETED FORMS WILL BE ENTERED INTO A PRIZE DRAW. PRIZES ARE AS FOLLOWS:
FIRST PRIZE- A HIGH ST VOUCHER FOR £250 (VOUCHER OF YOUR CHOICE SUBJECT TO AVAILABILITY)
SECOND AND THIRD PRIZES- A HIGH ST VOUCHER FOR £100 (VOUCHER OF YOUR CHOICE SUBJECT TO AVAILABILITY)
FOURTH AND FIFTH PRIZES- A HIGH ST VOUCHER FOR £50 (VOUCHER OF YOUR CHOICE SUBJECT TO AVAILABILITY)
If you have any queries about the survey, please do not hesitate to contact us.