We have asked an independent market research company, called Acuity, to carry out a community survey of 25% of our residents. Your opinions will help us to improve our services and decide our priorities for the future.
Acuity will be telephoning 150 residents at random in May 2021. They will make calls between 9.30am and 8pm Monday to Friday and between 10am and 4pm on Saturdays. The survey will only take about 10 minutes.
Your answers will be treated as confidential and only used for research and business planning purposes, unless you ask for us to respond to any comments that you make during the call. Information will be held securely and no information that may identify you will be used in any published report or passed on to any third parties.
If you are telephoned, we very much hope that you will take part and would like to thank you for your help in advance.
The results of the survey will be reported to our Board members, published in our newsletter and on our website.
If you have any questions or concerns about this survey, please contact a member of staff on 01900 602906